Legal Disclaimer

Welcome to Bongs Mart AU.

Bongs Mart AU sells smoking accessories, including but not limited to water pipes, bongs, pipes, and related accessories. All products available on this website are intended for legal use only, such as with tobacco or other legal herbal materials.

Bongs Mart AU does not encourage, promote, or support the use of illegal substances. Any use of our products for illegal purposes is strictly prohibited.

By purchasing from or browsing this website, you confirm that you are of legal age in your jurisdiction to purchase smoking accessories. It is the sole responsibility of the customer to ensure that the purchase, possession, and use of any products from Bongs Mart AU comply with all applicable local, state, and federal laws and regulations.

Bongs Mart AU shall not be held responsible for any misuse of the products sold on this website. Customers are responsible for using all products in a lawful and responsible manner.

Bongs Mart AU reserves the right to refuse service, cancel orders, or limit sales at our discretion if we believe that a customer may be purchasing products for unlawful purposes or in violation of these terms.

By using this website and purchasing from Bongs Mart AU, you acknowledge and agree to this disclaimer and our terms of service.

FAQs

How can I pay?

BongsMart offer the following secure payment options:

Credit Card
Bank Transfer
Our bank details for direct bank transfers are:
ACC Name: BONGSMART PTY LTD
Bank: Commonwealth Bank
BSB: 062 904
ACC: 10518687

Further information can be found on our Payment Options page.

Why can't I pay with Paypal?

Paypal have strict terms and conditions in regard to the type of items that can be purchased on their platform. Smoking accessories and paraphernalia are banned items that they choose to not have using their facility.

Will my package display the BongsMart logo or package contents?

No. You don’t have to worry about hiding your purchase from prying eyes. At BongsMart we value discretion. That’s why we ensure all our packaging is plain and generic, to give you total peace of mind.

Where do BongsMart ship?

BongsMart ships nationwide to all Australian states. Some Dry/Glass Pipes cannot be shipped to Queensland residents. We only ship within Australia and do not offer international shipping.

When will my order arrive?

Standard delivery orders are shipped by Australia Post or XL Express. XL Express courier is used over Australia Post when the order is large or contains lighters. It can take up to 14 days to receive your order once it is shipped from our warehouse. You can track your order using the following links:

All Australia Post parcels can be tracked here: http://auspost.com.au/track/

All XL Express orders can be tracked here- https://xlexpress.com.au/track-my-parcel/

I have entered the incorrect address details, can I change it?

Please contact BongsMart immediately at sales@bongsmart.com.au. If address details are incorrect and we can try and amend the shipping details. However, once orders have been dispatched from our warehouse, address details cannot be changed by Bongsmart, Australia Post or XL Express. Parcels that are returned to BongsMart will incur a $9.95 fee at the customers expense to resent the item.

Where do I enter my discount code?

Go to your basket and click on ‘proceed to checkout’, then enter your code in the field.

Do you ship to po boxes or parcel lockers?

No, we do not ship to PO Boxes or Parcel Lockers. Please provide a residential or business address for delivery.